We have received your grievance report. A member of the Kearny County Hospital Risk Team will promptly investigate, resolve, and create actionable preventive steps related to any reported incidents or grievances/complaints. All attempts to resolve the grievance/complaint will be made. Each reported grievance/complaint will be logged into the Risk Management System and undergo a thorough assessment by the Risk Team. Once the review is complete, follow up with the individual providing the complaint will occur.